We have found and fixed the cause of the intermittent issues affecting Office Phone calls. All systems are working normally again, and users should be able to place and receive calls as expected.
We will keep monitoring to make sure the service stays stable. If you are still having trouble, please contact our support team. We apologize for the disruption and thank you for your patience.
Posted Nov 06, 2026 - 18:12 PST
Update
We are continuing to investigate intermittent issues affecting Office Phone calls. Some users may still have trouble placing calls. Our engineering team is working on this to find the root cause and restore normal service as quickly as possible.
We will provide our next update within 60 minutes or as soon as more information becomes available.
Posted Nov 06, 2026 - 18:08 PST
Investigating
We are currently investigating reports of intermittent issues affecting Office Phone calls. Some users may have trouble placing calls. Our engineering team is triaging the root cause to determine the scope of the impact.
We will provide our next update within 60 minutes or as soon as more information becomes available.
Posted Nov 06, 2026 - 17:20 PST
This incident affected: Unified Patform (Office Phone).