The production deployment has been completed. Our team is currently continuing to test the flows and closely monitor the system for any failures to ensure the service is functioning as expected.
We will provide further updates as testing and monitoring progress.
Posted Mar 05, 2026 - 05:41 PST
Update
The UAT deployment has been completed, and the production deployment is currently in progress. Our team is actively testing the Remote Check Deposit (RCD) flows to ensure everything is functioning as expected.
We will share the next update once the production deployment and validation are complete.
Posted Mar 05, 2026 - 05:08 PST
Update
Our engineering team remains on schedule with the following recovery timeline:
12:00 AM PST: Deployment to final testing environment (UAT) for verification.
4:00 AM PST: Full production deployment and service restoration.
We remain on track to have all RCD services, including large-image processing, fully operational before the start of business tomorrow morning.
Next Update: 5:00 AM PST (or upon service restoration).
Posted Mar 04, 2026 - 21:39 PST
Update
Further investigation has narrowed the scope of the current issue. We have confirmed that RCD remains functional for some transactions; however, deposits involving larger image file sizes are currently experiencing processing errors.
Our engineering team is continuing to focused on validating and deploying a fix. We still anticipate a full resolution before the start of business tomorrow.
Next Update: 10:00 PM PST.
Posted Mar 04, 2026 - 16:24 PST
Update
Engineering has identified the specific code changes required to resolve the current RCD service interruption. To ensure system stability, these updates are now undergoing rigorous testing and validation.
We anticipate completing deployment and final verification overnight. Full service is expected to be restored prior to the start of business tomorrow.
Next Update: 10:00 PM PST.
Posted Mar 04, 2026 - 15:45 PST
Identified
We are currently investigating an issue where Remote Check Deposit (RCD) is not functioning as expected. Our team has identified the root cause and is actively working with the RCD vendor to restore the service. Engineering is working to resolve this as quickly as possible.
Next update will be provided by 10:00 PM PST.
Posted Mar 04, 2026 - 10:46 PST
This incident affected: Unified platform (Integration Management Service).