Partially Degraded Service

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Note: Uptime percentages are based on timing of page updates, and do not reflect actual platform uptime.

Uptime over the past 90 days. View historical uptime.
Unified platform Operational
90 days ago
99.96 % uptime
Today
Text Messaging Operational
90 days ago
100.0 % uptime
Today
Video Banking Operational
90 days ago
100.0 % uptime
Today
AI Virtual Agent - Voice Operational
90 days ago
99.94 % uptime
Today
AI Virtual Agent - Chat Operational
90 days ago
99.98 % uptime
Today
Cobrowse Operational
90 days ago
100.0 % uptime
Today
Voice Service Operational
90 days ago
100.0 % uptime
Today
Integration Management Service Operational
90 days ago
100.0 % uptime
Today
API Portal and Services Operational
90 days ago
100.0 % uptime
Today
Analytics and Reporting Services Operational
90 days ago
99.63 % uptime
Today
Office Phone Operational
90 days ago
100.0 % uptime
Today
Eltropy Payments Operational
90 days ago
100.0 % uptime
Today
POPi/o platform Operational
90 days ago
100.0 % uptime
Today
POPi/o Video Banking Service Operational
90 days ago
100.0 % uptime
Today
Twilio services Degraded Performance
90 days ago
100.0 % uptime
Today
Twilio SMS Long Code, North America Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Short Code, North America Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Short Code, North America Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Short Code, North America Operational
90 days ago
100.0 % uptime
Today
Twilio Voice, North America Degraded Performance
90 days ago
100.0 % uptime
Today
Twilio SMS Toll-Free, North America Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Operational
90 days ago
100.0 % uptime
Today
Twilio Origination Operational
90 days ago
100.0 % uptime
Today
Twilio Messaging Services Operational
90 days ago
100.0 % uptime
Today
Twilio TwiML Operational
90 days ago
100.0 % uptime
Today
Atlassian Support Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 5, 2026

No incidents reported today.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

Partial Outage: Issues Affecting AI Voice
Resolved - This incident has been resolved.
Aug 28, 13:44 PDT
Monitoring - Services for both AI Voice and AI Chat have fully recovered, and normal operations have resumed. Our engineering team will continue actively monitoring system performance to ensure ongoing stability.

We will provide a final update once monitoring is complete or if any further issues arise.
Aug 28, 13:12 PDT
Update - Our engineering team is continuing to investigate the incident, which has been expanded to include select instances of AI Chat alongside AI Voice. We are actively working to isolate the root cause and restore full functionality across both services.

We will provide our next update within 60 minutes or as soon as more information becomes available.
Aug 28, 12:20 PDT
Investigating - We are currently investigating reports of issues affecting AI Voice not progressing past the welcome message. Our engineering team is triaging the root cause to determine the scope of the impact.

We will provide our next update within 60 minutes or as soon as more information becomes available.
Aug 28, 12:05 PDT

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

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