All Systems Operational

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Note: Uptime percentages are based on timing of page updates, and do not reflect actual platform uptime.

Uptime over the past 90 days. View historical uptime.
Unified platform Operational
90 days ago
99.94 % uptime
Today
Text Messaging Operational
90 days ago
100.0 % uptime
Today
Video Banking Operational
90 days ago
100.0 % uptime
Today
AI Virtual Agent - Voice Operational
90 days ago
99.88 % uptime
Today
AI Virtual Agent - Chat Operational
90 days ago
99.89 % uptime
Today
Cobrowse Operational
90 days ago
100.0 % uptime
Today
Voice Service Operational
90 days ago
99.99 % uptime
Today
Integration Management Service Operational
90 days ago
99.71 % uptime
Today
API Portal and Services Operational
90 days ago
100.0 % uptime
Today
Analytics and Reporting Services Operational
90 days ago
100.0 % uptime
Today
Office Phone Operational
90 days ago
99.98 % uptime
Today
POPi/o platform Operational
90 days ago
100.0 % uptime
Today
POPi/o Video Banking Service Operational
90 days ago
100.0 % uptime
Today
Twilio services Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Long Code, North America Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Short Code, North America Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Short Code, North America Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Short Code, North America Operational
90 days ago
100.0 % uptime
Today
Twilio Voice, North America Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Toll-Free, North America Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Operational
90 days ago
100.0 % uptime
Today
Twilio Origination Operational
90 days ago
100.0 % uptime
Today
Twilio Messaging Services Operational
90 days ago
100.0 % uptime
Today
Twilio TwiML Operational
90 days ago
100.0 % uptime
Today
Atlassian Support Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 15, 2026

No incidents reported today.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026
Investigating Issues – Office Phone
Resolved - This incident has been resolved.
Mar 9, 12:33 PDT
Monitoring - A fix has been implemented and the system is recovering, we are continuing to monitor to ensure stability.
Mar 9, 12:04 PDT
Investigating - We are currently investigating reports of issues affecting Office Phone's. Our engineering team is triaging the root cause to determine the scope of the impact.

We will provide our next update within 30 minutes or as soon as more information becomes available.
Mar 9, 11:55 PDT
Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026
Issue with Payment Integration
Resolved - This incident has been resolved.
Mar 6, 09:34 PST
Identified - The issue has been identified and a fix is being implemented.
Mar 6, 08:49 PST
Investigating - We are currently investigating an issue with our payment integration where “Collect Payment” button is not functioning as expected for some customers.Our engineering team is actively working to identify the root cause and resolve the issue. We will provide further updates as more information becomes available.
Mar 6, 08:41 PST
Mar 5, 2026
Remote Check Deposit (RCD) Not Working
Resolved - This incident has been resolved.
Mar 5, 07:10 PST
Monitoring - The production deployment has been completed. Our team is currently continuing to test the flows and closely monitor the system for any failures to ensure the service is functioning as expected.

We will provide further updates as testing and monitoring progress.
Mar 5, 05:41 PST
Update - The UAT deployment has been completed, and the production deployment is currently in progress.
Our team is actively testing the Remote Check Deposit (RCD) flows to ensure everything is functioning as expected.

We will share the next update once the production deployment and validation are complete.
Mar 5, 05:08 PST
Update - Our engineering team remains on schedule with the following recovery timeline:

12:00 AM PST: Deployment to final testing environment (UAT) for verification.

4:00 AM PST: Full production deployment and service restoration.

We remain on track to have all RCD services, including large-image processing, fully operational before the start of business tomorrow morning.

Next Update: 5:00 AM PST (or upon service restoration).
Mar 4, 21:39 PST
Update - Further investigation has narrowed the scope of the current issue. We have confirmed that RCD remains functional for some transactions; however, deposits involving larger image file sizes are currently experiencing processing errors.

Our engineering team is continuing to focused on validating and deploying a fix. We still anticipate a full resolution before the start of business tomorrow.

Next Update: 10:00 PM PST.
Mar 4, 16:24 PST
Update - Engineering has identified the specific code changes required to resolve the current RCD service interruption. To ensure system stability, these updates are now undergoing rigorous testing and validation.

We anticipate completing deployment and final verification overnight. Full service is expected to be restored prior to the start of business tomorrow.

Next Update: 10:00 PM PST.
Mar 4, 15:45 PST
Identified - We are currently investigating an issue where Remote Check Deposit (RCD) is not functioning as expected.
Our team has identified the root cause and is actively working with the RCD vendor to restore the service.
Engineering is working to resolve this as quickly as possible.

Next update will be provided by 10:00 PM PST.
Mar 4, 10:46 PST
Mar 4, 2026
Mar 3, 2026
Investigating Issues – Office Phone Outage
Resolved - This is a final update regarding the office phone outage. The incident is now officially resolved, and all systems are completely stable and operating normally.
Mar 3, 13:14 PST
Monitoring - We have identified and resolved the issue affecting the office phone system. All phone services are now fully restored. Our team will continue to actively monitor the system to ensure ongoing stability.
Mar 3, 13:06 PST
Investigating - We are currently investigating reports of issues affecting Office Phones. This appears to be a system wide outage and engaging our engineering team.

We will provide our next update within 60 minutes or as soon as more information becomes available.
Mar 3, 12:43 PST
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

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