All Systems Operational

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Note: Uptime percentages are based on timing of page updates, and do not reflect actual platform uptime.

Uptime over the past 90 days. View historical uptime.
Unified platform Operational
Text Messaging Operational
Video Banking Operational
AI Virtual Agent - Voice Operational
AI Virtual Agent - Chat Operational
Cobrowse Operational
Voice Service Operational
Integration Management Service Operational
API Portal and Services Operational
Analytics and Reporting Services Operational
Office Phone Operational
Eltropy Payments Operational
POPi/o platform Operational
POPi/o Video Banking Service Operational
Twilio services Operational
Twilio SMS Long Code, North America Operational
Twilio SMS Short Code, North America Operational
Twilio SMS Short Code, North America Operational
Twilio SMS Short Code, North America Operational
Twilio Voice, North America Operational
Twilio SMS Toll-Free, North America Operational
Twilio SMS Operational
Twilio Origination Operational
Twilio Messaging Services Operational
Twilio TwiML Operational
Atlassian Support Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 3, 2026

No incidents reported today.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

Partial Outage: Issues Affecting Office Phone and Voice+
Resolved - This incident has been resolved.
Sep 30, 10:06 PDT
Update - The scheduled system restart at 9:15 AM PT is complete. Office Phone services are coming back online, and our engineering team is actively monitoring call quality and system stability.

Service Impact:
* Current Status: Office Phone calls can now be placed and received.
* Next Steps: We are observing system performance to ensure total stability before marking this incident as fully resolved
Sep 30, 09:25 PDT
Update - To prevent further unexpected service disruptions, we must apply the permanent fix sooner than originally planned. We will restart the office phone system today at 9:15 AM Pacific.

Service Impact:

Active Calls: All active calls will be disconnected at 9:15 AM PT. Please plan to wrap up critical calls beforehand.

Downtime: The system restart is expected to last less than 5 minutes.

We will send a confirmation update as soon as the system is back online and fully stable.
Sep 30, 08:42 PDT
Monitoring - A temporary fix has been applied, and phone services have returned to normal operating levels. We are currently monitoring system stability closely. To avoid disrupting active calls during business hours, permanent maintenance will be deployed this evening.

We will provide a final resolution update once maintenance is complete.
Sep 30, 08:30 PDT
Identified - We have identified the cause of the disruption related to Office Phone (Voice+ does not appear to be impacted), extension to extension looks to be working but Office Phone with external callers is not functioning. Our engineering team is currently investigating a fix.

We will provide our next update within 60 or as soon as more information becomes available.
Sep 30, 08:12 PDT
Investigating - We are currently investigating reports of sporadic issues affecting Office Phone and Voice+. Our engineering team is triaging the root cause to determine the scope of the impact.

We will provide our next update within 60 minutes or as soon as more information becomes available.
Sep 30, 08:05 PDT

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

Partial Outage: Issues Affecting Eltropy Payments
Resolved - This incident has been resolved
Sep 21, 13:30 PDT
Monitoring - A fix has been deployed and we are observing full recovery across all payment services, including payment forms, credit card processing, ACH, and digital wallets. Payment pages are loading normally, and we have detected no new failures over the last 20 minutes.

Our engineering team is continuing to closely monitor system performance and telemetry to ensure complete stability.

We will provide our next update within 2 hours.
Sep 21, 10:35 PDT
Investigating - We are currently investigating reports of issues affecting Payment Processing Services (including payment forms, credit card processing, ACH, and digital wallets). Users may encounter blank or unresponsive payment pages during checkout across all tenant portals.

Our engineering team is actively triaging the root cause to stabilize the service and mitigate impact.

We will provide our next update within 2 hours or as soon as more information becomes available.
Sep 21, 08:48 PDT

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

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