All Systems Operational

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Note: Uptime percentages are based on timing of page updates, and do not reflect actual platform uptime.

Uptime over the past 90 days. View historical uptime.
Unified Patform Operational
Text Messaging Operational
Video Banking Operational
AI Virtual Agent - Voice Operational
AI Virtual Agent - Chat Operational
Cobrowse Operational
Voice Service Operational
Integration Management Service Operational
API Portal and Services Operational
Analytics and Reporting Services Operational
Office Phone Operational
Eltropy Payments Operational
POPi/o Platform Operational
POPi/o Video Banking Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 14, 2026

No incidents reported today.

Nov 13, 2026

No incidents reported.

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

Incident: Issues Affecting Office Phone
Resolved - This incident has been resolved.
Nov 6, 21:16 PST
Monitoring - We have found and fixed the cause of the intermittent issues affecting Office Phone calls. All systems are working normally again, and users should be able to place and receive calls as expected.

We will keep monitoring to make sure the service stays stable. If you are still having trouble, please contact our support team. We apologize for the disruption and thank you for your patience.
Nov 6, 18:12 PST
Update - We are continuing to investigate intermittent issues affecting Office Phone calls. Some users may still have trouble placing calls. Our engineering team is working on this to find the root cause and restore normal service as quickly as possible.

We will provide our next update within 60 minutes or as soon as more information becomes available.
Nov 6, 18:08 PST
Investigating - We are currently investigating reports of intermittent issues affecting Office Phone calls. Some users may have trouble placing calls. Our engineering team is triaging the root cause to determine the scope of the impact.

We will provide our next update within 60 minutes or as soon as more information becomes available.
Nov 6, 17:20 PST

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Delay in Analytics Dashboard Data Refresh
Resolved - The delay in data updates on customer-facing analytics dashboards has been resolved. All dashboards now show current data. If you don’t see the latest information, please refresh your browser.
Nov 3, 11:45 PST
Monitoring - Our engineering team is applying an update to restore current data on customer-facing analytics dashboards. Dashboards are still fully accessible, and only the latest data refresh is delayed. We will post another update on recovery progress within the next 2 hours.

We apologize for the inconvenience and appreciate your patience.
Nov 3, 06:55 PST
Identified - All customer-facing analytics dashboards are currently experiencing a delay in data updates.Dashboards remain fully operational and accessible; only the latest data refresh is delayed.Our engineering team is actively working to resolve this issue.
We will provide another update within the next 2 hours.
Nov 3, 05:35 PST

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

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